End-User License Agreement

By downloading, installing, copying, or otherwise using the Software, you agree to be bound by the terms of this Agreement. If you are accepting on behalf of an organization, you represent and warrant that you have the authority to bind that organization. If you do not agree to all of the terms of this Agreement, do not install or use the Software.

This Agreement incorporates the Acceptable Use Policy (“AUP”) by reference. In the event of a conflict between this Agreement and the AUP, the AUP controls with respect to the subject matter it covers.

Subject to your compliance with this Agreement and payment of any applicable subscription fees, Hyperbridge Digital grants you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the Software on devices you own or control, up to the seat count or device limits specified in your subscription plan; and
• Use the Software solely for your own internal business or personal purposes, consistent with the terms of your subscription tier (including any free-tier usage limits published in the Kynetra documentation).

Free-tier users receive a license under these same terms, subject to usage quotas posted at kynetra.io/download. Free-tier quotas may change at any time on reasonable notice.

This license is conditioned on your continued compliance with this Agreement. The Software is licensed, not sold.

You may not, and may not permit or enable any third party to:

• Redistribute, sublicense, sell, rent, lease, lend, or otherwise transfer rights in the Software or any portion of it;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software, except to the extent that applicable law expressly and non-waivably permits such activity notwithstanding this restriction;
• Remove, alter, obscure, or cover any copyright, trademark, patent, or other proprietary rights notice contained in or on the Software;
• Use the Software, in whole or in part, to design, develop, or market any product or service that competes with the Software or with any Hyperbridge Digital product or service;
• Circumvent, bypass, or disable any license-enforcement, seat-counting, or usage-metering mechanism incorporated in the Software;
• Share account credentials, license keys, or authentication tokens across separate legal entities or organizations not covered by a multi-seat or enterprise subscription; or
• Use the Software in any way that violates the Acceptable Use Policy or applicable law.

Kynetra Browser, the Kynetra cloud platform, and all associated intellectual property — including but not limited to the source code, object code, algorithms, user interface, graphics, logos, trademarks, trade secrets, and documentation — are and remain the exclusive property of Hyperbridge Digital and its licensors. No source code is provided to you.

Nothing in this Agreement transfers to you any intellectual property rights in the Software. All rights not expressly granted to you under this Agreement are reserved to Hyperbridge Digital.

The Software includes an auto-updater that may download and install new versions automatically to ensure you receive security patches and feature improvements. You may disable automatic updates in the Software's Settings.

Please note that older versions of the Software may lose access to cloud features — including Glean cloud runs, Monitoring dashboards, and Atlas — after Hyperbridge Digital publishes a deprecation notice with at least 60 days' advance warning. We recommend keeping the Software updated. Disabling auto-updates is at your own risk.

Certain features of the Software — including Glean cloud runs, the Monitoring engine, and Atlas — depend on cloud infrastructure operated by Hyperbridge Digital (the “Cloud Services”). Use of the Cloud Services is subject to:

• This Agreement;
• The Acceptable Use Policy; and
• Your active subscription plan and any applicable service limits published in the Kynetra documentation.

We may suspend or terminate access to Cloud Services immediately if you fail to pay applicable subscription fees, violate the AUP, or otherwise materially breach this Agreement. We will provide advance notice of suspension where practicable and the breach is remediable.

Cloud Services are provided “as is” and are subject to the warranty disclaimer and liability limitations in Sections 9 and 10 of this Agreement.

Your data is yours. Hyperbridge Digital does not claim ownership of any content, documents, datasets, or other data that you upload, input, or generate using the Software (“Customer Data”).

We do not train, fine-tune, or evaluate any machine-learning or AI models on Customer Data. Customer Data is processed solely to provide and improve the services you have subscribed to, consistent with our Privacy Policy, which is available at kynetra.io/legal/privacy.

The Software collects anonymized diagnostic and usage telemetry by default — including crash reports, performance counters, and aggregate feature usage — to help us diagnose problems and improve the platform. This data does not include the content of your browsing sessions, Customer Data, or any personally identifiable information beyond what is necessary for crash symbolication.

You may disable all telemetry at any time in Settings. Enabling HIPAA Mode automatically disables all telemetry and all cloud-AI integrations. No telemetry is sent while HIPAA Mode is active.

THE SOFTWARE AND CLOUD SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. HYPERBRIDGE DIGITAL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. HYPERBRIDGE DIGITAL DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY HYPERBRIDGE DIGITAL OR ANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you in full.

To the maximum extent permitted by applicable law, in no event shall Hyperbridge Digital, its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with this Agreement or the use or inability to use the Software, even if Hyperbridge Digital has been advised of the possibility of such damages.

Hyperbridge Digital's total aggregate liability to you arising out of or in connection with this Agreement shall not exceed the greater of: (a) the total amounts paid or payable by you to Hyperbridge Digital in the twelve (12) calendar months immediately preceding the event giving rise to the claim; or (b) one hundred US dollars (USD 100).

The foregoing limitations apply to all causes of action in the aggregate, including breach of contract, tort (including negligence), strict liability, and any other legal or equitable theory. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you in full.

You agree to defend, indemnify, and hold harmless Hyperbridge Digital and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Software; (b) your violation of this Agreement or the AUP; (c) your violation of any third-party right, including any intellectual property right, privacy right, or contractual right; or (d) your violation of any applicable law or regulation.

Hyperbridge Digital reserves the right to assume exclusive control of any matter subject to indemnification by you, in which case you will cooperate fully with us in asserting any available defenses.

This Agreement is effective from the date you first install or use the Software and continues until terminated.

Hyperbridge Digital may terminate this Agreement and your license to use the Software immediately upon written notice ( including notice delivered via in-app notification or email) if you materially breach this Agreement, including any AUP violation, and fail to cure such breach within 10 days after receiving written notice of the breach.

Either party may terminate this Agreement without cause on 30 days' written notice.

Upon termination for any reason: (a) all licenses granted under this Agreement terminate immediately; (b) you must promptly uninstall and delete all copies of the Software from all devices; and (c) the following sections survive termination: Ownership, Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

You represent and warrant that: (a) you are not located in, and are not a national or resident of, any country subject to a US government embargo or designated as a “terrorist supporting” country; (b) you are not listed on any US government list of prohibited or restricted parties, including the Specially Designated Nationals list, the Denied Parties List, or the Entity List; and (c) you will not use the Software in violation of any applicable US or international export control or sanctions laws or regulations, including the Export Administration Regulations and the sanctions regulations administered by the Office of Foreign Assets Control.

This Agreement is governed by the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Mandatory individual arbitration for larger disputes. For any dispute, claim, or controversy arising out of or relating to this Agreement with an amount in controversy exceeding USD 10,000, the parties agree to binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration conducted in Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Small claims. For disputes within the jurisdiction of a small-claims court, either party may bring the action in the appropriate small-claims court.

Class action waiver. You waive any right to bring or participate in any class, collective, coordinated, or representative action against Hyperbridge Digital. All disputes must be brought on an individual basis only. This waiver is a material term of this Agreement; if it is found unenforceable, the entire arbitration clause shall be void and the dispute shall proceed in court in Delaware.

We may update or modify this Agreement from time to time. For material changes — those that meaningfully reduce your rights or meaningfully expand your obligations — we will provide at least 30 days' advance notice via in-app notification, email to the address on your account, or prominent posting on this page.

Your continued use of the Software after the effective date of any change constitutes your acceptance of the revised Agreement. If you do not agree to a change, you must stop using the Software before the change takes effect and may request a pro-rata refund of any prepaid subscription fees for the remaining unused period.

Questions about this Agreement should be directed to:

Hyperbridge Digital
Legal Department
legal@kynetra.io